Shipments and returns

Your pack shipment:

Packages are generally dispatched within 5 – 30 days after receipt of payment and completion of the order which depends on the size of the order.

Shipping is by USPS, Posta Kenya, DHL, FEDEX or ARAMEX with tracking.

Shipping fees are paid according to the courier services of your choice so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized, and your items are well-protected.

You are secure when you order from us.

Returns:

If you are not satisfied with what you have received from us, We request that you re-send the products in its original form, We will not accept any products that have been used  and be sent to us as a returned product,

We request that you send the return product the next day after confirmation .